In general, online reviews can be very helpful for choosing the right plastic surgeon; however, there are certain things to keep in mind while reading through other people’s critiques. For the most part, patients who are either extremely satisfied or dissatisfied with their outcomes are the ones who leave comments on review boards – individuals who don’t necessarily feel strongly one way or the other tend not to take the time to leave a review (or, in some cases, aren’t asked by their surgeon to give a review). As a result, you sometimes have to take reviews with a grain of salt.
The benefit of reading comments left by patients who have received good outcomes is that they can help confirm the aptitude and/or key qualities you expect your prospective surgeon to posses. Negative reviews can also be beneficial, as too many should definitely draw a red flag. That said, be aware that bad reviews are often written by disgruntled patients who want to use the review site as an outlet, so a poor evaluation may not always be indicative of the surgeon’s skill and/or care.
In the end, online reviews can confirm certain characteristics and abilities of your surgeon, but they shouldn’t distract you from things you see differently from someone who is upset. I absolutely recommend using online reviews as a tool for selecting your doctor, but don’t let that be the only criteria utilized to make your final decision. Check out my previous blog post for other aspects to consider when choosing a plastic surgeon.
To learn more about selecting a plastic surgeon, or if you wish to schedule a consultation with one of our board certified plastic surgeons, please contact us today.